Refund policy

Final Sale Policy

All Sales Are Final

Thank you for shopping with us.

Please note that all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed and processed.

Non-Returnable Items

All products purchased from our store are considered final sale and are not eligible for:

  • Returns
  • Exchanges
  • Refunds
  • Store credit

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the item and packaging
  • A description of the issue

We will review the situation and work with you to resolve it.

Contact Us

For questions regarding your order, please contact:

Email: riverandrayco@gmail.com