Refund policy
Final Sale Policy
All Sales Are Final
Thank you for shopping with us.
Please note that all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed and processed.
Non-Returnable Items
All products purchased from our store are considered final sale and are not eligible for:
- Returns
- Exchanges
- Refunds
- Store credit
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:
- Your order number
- Photos of the item and packaging
- A description of the issue
We will review the situation and work with you to resolve it.
Contact Us
For questions regarding your order, please contact:
Email: riverandrayco@gmail.com